Technical Support for COMPASS® Internet Version


News and Updates

  1. Item Pool Updates: New COMPASS Item Pools have been authored and are ready for download. If you have not updated your workstation since June 8, 2012, you must apply COMPASS Item Pool Updates to continue testing. Printable instructions are accessible from the link below:
  2. IE9 is now supported for use with COMPASS Internet Version. (Technical Specs updated November 2011)
  3. Computer System Maintenance Schedule
    1. ACT System-wide Computer Routine Maintenance Periods (affecting all ACT computer services, including COMPASS Internet Version and e-Write in COMPASS Windows)

      System-wide maintenance periods are now scheduled as shown below. No testing or reporting with COMPASS will be possible during the following periods:
      • July 11–14, 2014; Friday, 5 p.m. CDT through Monday, 8 a.m. CDT
      • July 25–28, 2014; Friday, 12 p.m. CDT through Monday, July 28, 12 p.m. CDT
    2. COMPASS System Maintenance Periods (affecting only COMPASS Internet and e-Write in COMPASS Windows)

      When required, COMPASS-specific system maintenance periods occur on Thursday nights, beginning at 11 p.m., central time, and generally are completed by 3 a.m., central time, Friday mornings.