WorkKeys Taken on Paper
Learn about Test Formats and Policies
Resources:
- WorkKeys Overview (act.org)
- What’s New for ACT WorkKeys (web content)
- Testing Policies and Information (pdf)
- Test Coordinator Checklist (pdf)
- The Value of WorkKeys (video)
- ACT WorkKeys NCRC Tips for Educators (pdf)
- Timing of the Tests (pdf)
Select Test Staff
Resources:
- Staff Requirements, Roles, and Responsibilities (pdf)
- Change of Contact or Organization Form (act.org)
Tip: Complete this form if you would like to update the current contact or organization’s information on your account.
Training:
- Training Staff Plan (pdf)
Order Test Materials
Website:
Resources:
Training:
Tip: Order test materials as early as possible, at least two weeks before the scheduled test date.
Tip: Test booklets contain an expiration date. Make sure you test before that date and return materials promptly for scoring.
Learn about Accessibility Supports
Resources:
- Accessibility Supports Guide (pdf)
- FAQ – Sunsetting English Braille American Edition (pdf)
- WorkKeys Practice Test Order Form (pdf)
Arrange for Accommodations and/or English Learner (EL) Supports
Resources:
- Testing with Accessibility Supports (pdf)
- WorkKeys Translated Test Directions for English Learners (pdf)
- Pre-Recorded Audio Guidelines (pdf)
Tip: Review the Accessibility Supports Guide if you have questions about the accommodations and supports available for ACT WorkKeys.
Provide Examinees Test Prep Information
Website:
Prepare Your Facility, Staff, and Test Materials
Resources:
- Test Facilities (pdf)
- Test Staff (pdf)
- Test Materials (pdf)
- Test Administration (pdf)
Training:
- ACT WorkKeys Paper Test Administration (webinar) (on demand)
- ACT WorkKeys Paper Test Administration (pdf)
Tip: Register and watch this training available on demand at no cost.
- Review other training options available (act.org)
Tip: Review the “Test Materials” section of the manual before receiving your shipment. Refer to the “Receiving Materials before
Testing” section while unpacking your test materials.
Tip: Remember to hold a training session with all testing staff (new and old) before test day.
Administer the Test
Resources:
Supplements:
- County Federal Information Processing Standards (FIPS) Codes Manual (pdf)
Tip: Print necessary pages from the manual and post the FIPS codes of surrounding counties on a board to assist examinees in entering the appropriate code. - ACT-Authorized Bilingual Word-to-Word Dictionaries List (pdf)
- No Cell Phone Poster (pdf)
- ACT Calculator Policy (pdf)
- WorkKeys Test Directions in English (pdf)
Tip: Test booklets contain an expiration date. Make sure examinees are using current test booklets and answer documents are returned promptly for scoring.
Tip: Make sure examinees properly grid the form code into the Test Form block on their answer documents.
Tip: If you are testing an examinee authorized for English learner supports, have the ACT-Authorized Bilingual Word to Word Dictionaries list handy to verify at check-in that the dictionary can be used for testing.
Return Test Materials
Websites:
Resources:
- Collecting, Packing, and Returning Test Materials (pdf)
- Enter Scoring Order to Return Answer Documents (pdf)
Tip: Complete and print a scoring order every time you return answer documents for processing.
Using Local Scan
ACT Local Scan software allows ACT WorkKeys site administrators to load a stack of examinee answer documents into the hopper of a compatible scanner, scan them, and a short time later, generate examinee score reports from the Online Reports Portal.
Requirements:
You can add Local Scan by completing the Change of Contact or Organizational Information form and selecting the Add or Remove Products/Assessments.
Webpage:
Resources:
- Install Local Scan (pdf)
- Use Local Scan (pdf)
- Local Scan Frequently Asked Questions (pdf)
Access and Understand Score Reports
Website:
- Online Reports Portal
Tip: Reports are available in the Online Reports Portal 24 hours after online testing takes place. For paper testing, reports are available 10 days after answer document receipt and processing. Users must have the Portal Manager role to use the Reports Portal.
Resources:
- Generate an Instant Score Report (web content)
Tip: Run an Instant Score Report for examinees after testing. - Validus User Guide (web content)
- Online Reports Portal User Guide (pdf)
Tip: This guide shows you how to use the Online Reports Portal and explains the parameters for running each report. It also covers downloading, saving, and printing the generated reports. - Score Reports Available in Online Reports Portal (pdf)
Tip: This document provides a list and description of all available reports. Click on the title for an interactive display of the report. - RegiSTAR User Guide (pdf)
Tip: Use this guide to learn how to use the RegiSTAR system for reporting and managing ACT WorkKeys NCRC.
- Scale Score Interpretation Guide (pdf)
- Scale Level Interpretations:
- NCRC Certificate levels
Tip: Examinees who achieve a minimum score of three (3) or higher on each subject test may be eligible to receive an ACT WorkKeys NCRC.
Training:
- Using the Online Reports Portal - Reports (video)
Tip: This training video shows you how to navigate and use Online Reports Portal – WorkKeys Reports. - Using the Online Reports Portal – Career Readiness Certificate Reports (video)
Tip: This training video shows you how to navigate the Online Reports Portal – Career Certificate Reports. - Exporting and Printing National Career Readiness Certificates (video)
Technical Manuals
Websites:
Share Information with Examinees
Websites:
- MyWorkKeys
Tip: Examinees who earn an ACT WorkKeys NCRC can access test scores as well as view, print, and share their certificate by either creating an account or accessing an existing account.
Resources:
- How to Use your WorkKeys Results (pdf)
- How the WorkKeys Assessments Can Work for You (pdf)
- Create a New MyWorkKeys Account (pdf)
Tip: Examinees follow these instructions if they did not receive an email or report with a MyWorkKeys username and password. - Access a Pre-Created (or Existing) My WorkKeys Account (pdf)
Tip: Examinees follow the instructions provided in this document if they receive an email or report with username and password. - ACT WorkKeys NCRC Student Benefits Flyer (pdf)
- WorkKeys NCRC Benefits Student Letter (pdf)
- Examinee Records Modification Request Form (pdf)
Tip: Complete this form if your score report contains incorrect demographics information, and you are requesting an update to your record.
How Examinees can Search for Career Choices Based on WorkKeys Scores
Websites:
Resources:
- Using the Occupational Profile Database (pdf)
Tip: Examinees use the Occupational Profile database to compare the WorkKeys scores needed in career paths to the scores they earned.
Training: