Student errors
If, after you receive your score report, you find that you made a significant error in the information you supplied to us about yourself, or if you want to change your address, you may ask us to correct your record. Write to:
ACT Customer Support
P.O. Box 414
Iowa City, IA 52243-0414 USA
Write within three months of receiving your score report. Enclose a photocopy or printed pdf of your Student Report describing the error and the change you are requesting.
There is no fee for making the correction, but you must pay the applicable fee for each corrected report you wish sent to a college, agency, or high school.
Other errors
If you think there is an error (on any information other than your test scores), write to ACT Customer Support—Score Reports at the above address within three months of receiving your score report. Enclose a photocopy or printed pdf of your Student Report describing the error and the change you are requesting.
If an error is our responsibility and requires you to retest, there will be no fee. If the error does not involve retesting, corrected score reports will be released to you and all previous score recipients at no charge.
If an error is not to be found to be made by ACT and you wish to send corrected reports, you must request and pay for Additional Score Reports.