Retail Store Manager

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Work Tasks

RETAIL STORE MANAGERS are responsible for the day-to-day operation of the store. They make sure that the store provides quality goods and services to the customers. They order, inspect, and price goods, and keep track of inventory. They monitor sales activity and profits and losses. They develop merchandising plans, make sure the store is well stocked, plan store layouts, and coordinate displays. They may plan and manage advertising campaigns, sales announcements, and promotions. They hire, train, and supervise employees, and plan work schedules. They do budgeting and other paperwork. They handle complaints from customers.

Salary, Size & Growth

• $63,000 average per year ($30.25 per hour)
• A very large occupation (1,172,100 workers in 2010)
• Expected to grow slowly (0.5% per year)

Entry Requirements

Some employers require beginning RETAIL STORE MANAGERS to have a college degree in business administration to enter into management training programs, while others require only two years of college. Many companies offer management development training programs. Training may be offered to employees, such as sales clerks or cashiers who have demonstrated potential. Helpful courses include accounting, marketing, management, and sales, as well as psychology, sociology, and communication. Store managers should be computer literate.